The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 211 |
| Los Angeles, CA | 147 |
| Washington, D.C., DC | 131 |
| Brooklyn, NY | 129 |
| New York City, NY | 126 |
| Philadelphia, PA | 93 |
| Dallas, TX | 77 |
| Pittsburgh, PA | 73 |
| Atlanta, GA | 70 |
| Seattle, WA | 66 |
| Phoenix, AZ | 62 |
| Charlotte, NC | 57 |
| Omaha, NE | 52 |
| Denver, CO | 43 |
| Houston, TX | 43 |
| St. Louis, MO | 41 |
| Sacramento, CA | 41 |
| Staten Island, NY | 37 |
| Buffalo, NY | 37 |
| Richmond, VA | 36 |
| Queens, NY | 36 |
| San Diego, CA | 35 |
| San Luis Obispo, CA | 34 |
| Las Vegas, NV | 32 |
| Santa Barbara, CA | 30 |
| Baltimore, MD | 29 |
| San Jose, CA | 29 |
| Miami, FL | 28 |
| Newport, RI | 28 |
| Detroit, MI | 27 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Todd Pabst (@realtodfather) reported @Verizon Hey Verizon! We were longtime customers (10 years plus) but we have decided to go with another cellular provider as it's a better fit for us moving forward. We're having a REALLY hard time cancelling (nobody will actually cancel the account for us) so I'm trying here.
- Erin McHale (@erinMmchale) reported
@Verizon the amount of money you charge your customers, you can afford to pay a LOT of new employees. Or maybe you treat your employees as badly as your customers?
- Steve Owen (@PeirPressure77) reported
@VerizonSupport Get me technical support! I can’t get anyone on the phone they can’t even call me back cause my brand new phone doesn’t receive calls or i have another idea! Your service just absolutely sucks in cedar park Texas!
- Steve Owen (@PeirPressure77) reported
@Verizon for your cell phone service what used to be amazing has become the worst service of my life! 20yrs of service and can’t even get someone on the phone
- i am gee. 🤍 (@gxneldye) reported
I have 5G network, am the only one using the internet- yet I have not been able to actually connect to my own damn wifi for more than TWO minutes..@optimum @altice give me one good reason why I shouldn’t switch to @Verizon today.
- Trenton ashby (@TheFlavorChrist) reported
@VerizonSupport That’s the issue. His account is so old he doesn’t have a pin and no email address attached. He also just got his first smart phone. So. He’s regretting it now because your company is making it so hard to pay his bill.
- benge (@777benge) reported
@cliftonaduncan @Cricketnation @CricketSupport visible wireless is essentially verizon without the premium price tag... been a visible customer myself for nearly a year and experience has been perfect
- britt sheflin (@hikinghypnotist) reported
@cycling2330 @VerizonSupport Couldn’t have said it better myself! The CR’s are friendly, but basically have no recourse. All they can do is keep running me around in circles. No ability to fix anything. It’s maddening.
- Brian Pratt (@bpratt01) reported
@ShieldVoC getting run around with customer service, store, port center, and sales now. Meanwhile my port is in limbo and I don’t have my number because Verizon ported too soon.
- Bryan Smith (@mrbryanjsmith) reported
@Verizon I’ve been a customer since 2001. I promise you no one else wants to pay this bill except me why do y’all ask this much information to verify who I am? This alone makes me want to just not have a phone period.
- britt sheflin (@hikinghypnotist) reported
@VerizonSupport “We’re sorry, DM us to fix the issue” is code for “we’re still going to run you around in circles, but in private” #gaslighting #scammers
- 𝐆𝐞𝐫𝐞𝐦𝐲 🦂 (@G_Herrera1023) reported
Verizon’s terrible today
- Just Scrolling (@d0nt_tw33t_) reported
Please tell me why my Verizon service is getting WORSE.. seems kinda backwards. How’s your coverage AT&T? Verizon got 5g and it’s so slow now 😩 new phone too 😤
- Shawn Laird (@LairdLairdsh) reported
@XfinitySupport so, one of your reps just said I should switch to Verizon because they can't help me get a better deal.
- Lisa Schmidt (@SchmidtyGurl) reported
@cliftonaduncan @Cricketnation @CricketSupport I switched from Verizon to T-Mobile. Great price, nicer and wiser customer service and same service.
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