Wyze Doorbell Not Connecting to Wi-Fi: Troubleshooting Guide - Homely Items (2024)

Troubleshooting Steps

If you’re experiencing issues connecting your Wyze Doorbell to your WiFi network, here are some troubleshooting steps you can take:

Check WiFi Signal Strength

The Wyze Doorbell requires a strong and stable WiFi connection. Check the signal strength on your phone or tablet near the location where the doorbell is installed. If the signal is weak, try moving your router closer or adding a WiFi range extender.

Ensure the Doorbell is in Pairing Mode

Before you can connect your doorbell to your WiFi network, it needs to be in pairing mode. Press and hold the setup button on the doorbell until the LED flashes rapidly. This indicates that the doorbell is in pairing mode.

Reset the Doorbell and Try Again

If the doorbell does not connect to your WiFi network after the first attempt, try resetting it. Press and hold the setup button until the LED flashes slowly, then release the button. The doorbell will reset and you can try connecting it to your WiFi network again.

Restart the Router

Sometimes, the router can encounter issues that prevent the doorbell from connecting to the WiFi network. Try restarting your router and then attempt to connect the doorbell to the network again.

Check Router Settings

Make sure that your router’s settings are not blocking the doorbell from connecting to the WiFi network. Check that the network’s security settings are compatible with the doorbell, and that the doorbell is allowed to connect to the network.

Try Connecting to a Different Network

If all else fails, try connecting your Wyze Doorbell to a different WiFi network. This will help you determine whether the issue is with your doorbell or your network.

By following these troubleshooting steps, you should be able to get your Wyze Doorbell connected to your WiFi network in no time. If these steps do not work, there are additional advanced troubleshooting options you can try.

Advanced Troubleshooting Options

If you have tried the basic troubleshooting steps and your Wyze Doorbell still isn’t connecting to your WiFi network, here are some advanced troubleshooting options to consider:

Check for Firmware Updates

Make sure that your Wyze Doorbell has the latest firmware updates installed. You can check for updates by going to the Wyze app and selecting the doorbell. If an update is available, follow the instructions to install it.

Try Using a WiFi Range Extender

If your WiFi signal is weak, try using a WiFi range extender to boost the signal strength. Place the range extender between your router and the doorbell for best results.

Contact Wyze Support for Further Assistance

If none of these troubleshooting steps work, contact Wyze support for further assistance. They can help you diagnose the issue and provide additional solutions to help you get your Wyze Doorbell connected to your WiFi network.

By trying these advanced troubleshooting options, you can narrow down the root cause of the issue and hopefully resolve the problem. Remember to be patient and thorough in your troubleshooting efforts to ensure that your Wyze Doorbell is working as intended.

Readable: Ring Doorbell Camera Not Working Properly

Frequently Asked Questions

Here are some most common questions regarding wyze doorbell not connecting to wifi:

How can I fix Wi-Fi connectivity issues with my Wyze doorbell?

You can troubleshoot Wi-Fi connectivity issues with your Wyze doorbell by checking the Wi-Fi signal strength, network name and password, network congestion, firmware updates, and power source.

How can I improve the Wi-Fi signal strength for my Wyze doorbell?

You can improve the Wi-Fi signal strength for your Wyze doorbell by moving your Wi-Fi router closer to the doorbell, removing any obstructions, using a Wi-Fi extender, or upgrading your Wi-Fi router.

Why is my Wyze doorbell not receiving enough power?

Your Wyze doorbell may not be receiving enough power because it’s not properly wired, the power source is not working correctly, or the voltage is too low.

How do I update the firmware on my Wyze doorbell?

To update the firmware on your Wyze doorbell, open the Wyze app, go to the “Devices” tab, select your doorbell, and then select “Device Settings.” From there, you can check for firmware updates and install them.

Also Read: Eufy Doorbell QR Code Problem

Final Words

Connecting your Wyze Doorbell to your WiFi network is essential for getting the most out of this popular smart device. While it can be frustrating to encounter connectivity issues, there are a range of troubleshooting steps that you can take to get your doorbell connected to your WiFi network. From checking the WiFi signal strength to trying advanced troubleshooting options like updating firmware and using a WiFi range extender, these steps can help you diagnose and resolve the issue.

If you are still having difficulty connecting your Wyze Doorbell to your WiFi network after trying these steps, don’t hesitate to contact Wyze support for further assistance. By taking the time to troubleshoot your Wyze Doorbell’s connectivity issues, you can enjoy the full range of features and benefits that this innovative device has to offer.

Wyze Doorbell Not Connecting to Wi-Fi: Troubleshooting Guide - Homely Items (2024)

FAQs

Wyze Doorbell Not Connecting to Wi-Fi: Troubleshooting Guide - Homely Items? ›

Reboot the router. If possible, move the router closer to the doorbell. Power cycle you Wyze Video Doorbell

Video Doorbell
The smart doorbell lets the home owner use a smartphone app to watch and talk with the visitor by using the doorbell's built-in high-definition infrared camera and microphone. They can be either battery operated or wired. Some smart doorbells also allow the user to open the door remotely using a smart lock.
https://en.wikipedia.org › wiki › Smart_doorbell
v2. Flip the breaker switch that is powering the doorbell to the off position, wait 10 full seconds, then flip the breaker switch back to the on position.

How do I get my Wyze doorbell back online? ›

With the doorbell powered on, press and hold the setup button on the back of the doorbell for 15 seconds until the status light turns solid orange, then release the setup button. Once the status light begins flashing orange, set up the doorbell like new.

Why is my WYZE camera not finding my Wi-Fi? ›

Check for a space at the beginning or end of your Wi-Fi password. Make sure your network name doesn't include special characters. Check that you're using a WPA/WPA2 encryption type for the router.

How to resync wyze doorbell? ›

Press and hold the setup button until the status light turns solid yellow. Once the light turns solid yellow, release the setup button and wait for the light to begin flashing again. From there, set the doorbell up again as if it were a new device.

Why wont my doorbell connect to my Wi-Fi? ›

Check the location of your router

If it's behind a couch or a bookshelf or set up inside a closet, try moving it to an open space, ideally closer to your Ring doorbell. That may solve the problem. If your router is too far from your Ring doorbell, the signal may not be strong enough for your device to connect to Wi-Fi.

How do I manually reset my Wyze doorbell? ›

How do I factory reset Wyze Video Doorbell Pro?
  1. Press and hold the reset button on the side of your Wyze Chime Pro for 3-5 seconds until "reset successfully" prompts.
  2. Set up your doorbell and chime as new in the Wyze app.
Nov 3, 2023

How do you reset the Wi-Fi on Wyze? ›

Reset your Wyze Sense Hub by single-pressing the reset button on the back of the hub. Set up the devices like new using the new Wi-Fi info by following the steps in our Wyze Home Monitoring Setup Guide.

Why is my Wyze doorbell camera offline? ›

If you have a battery-powered smart doorbell, like the Ring Battery Doorbell Plus or the Wyze Wireless Video Doorbell, you may be asking yourself, "Why is my Wyze or Ring doorbell offline?" Check to see if the battery has been drained and needs to be recharged or replaced.

Why is my Wyze camera no longer connecting? ›

Try plugging the camera into a different power outlet. Try to do a factory reset, and try to set up Wyze Cam v3 as new. Remove the SD card if there is one inserted. Hold down the SETUP button until it says "Ready to Connect" and the status light flashes red.

How to update Wyze doorbell? ›

Updating your Wyze Video Doorbell v2 Firmware
  1. In the Wyze app, tap Account > Firmware Update.
  2. Tap Update next to your device. Don't see Update? You're already up to date! Update multiple Wyze devices at once by tapping Update[#] at the top of the screen.
Dec 7, 2023

Why won't my Wyze Chime connect? ›

Check that your Wyze Video Doorbell's firmware is up to date. You can check this by going to the Account tab > Firmware Update. If there is an update available for the doorbell, please move forward with updating it.

How do I reboot my Wyze camera? ›

With your Wyze Cam v3 plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera. Wait at least 30 seconds for the unit to initiate. This process can take up to 5 minutes.

Why is my wyze chime not connecting? ›

Check that your Wyze Video Doorbell's firmware is up to date. You can check this by going to the Account tab > Firmware Update. If there is an update available for the doorbell, please move forward with updating it.

Why is my Wyze router not connecting? ›

Ensure all cables for the modem and root Wyze Mesh Router are correctly and securely connected. Move any devices experiencing issues closer to the root Wyze Mesh Router (within 10 feet). Power cycle the root Wyze Mesh Router. Unplug the device for 30 seconds to 1 minute, then plug it back in.

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