The map below depicts the most recent cities in the United States where Cox users have reported problems and outages. If you are experiencing problems with Cox, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cox users affected:
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Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Cox Issues Reports
Latest outage, problems and issue reports in social media:
RD2SSlam (@bnw852) reported @ReneePaquette @CoxHelp No shock. COX is crap. My internet goes out at least twice a month for no reason.
- Allen Roe 🍍 (@flowmastr1x) reported
Damn you @CoxComm there has been so many outage that you owe your customers a few free months
- Brian Del Vecchio (@BrianDelVecchio) reported
@ReneePaquette @CoxHelp Cox is the ******* worst
- frances reed (@franr52) reported
@CoxHelp You should retrain your people . I moved into my house 7 yrs ago. At that time, the cable from phone pole to house was never replaced. Today a repair man came down and stated the cables in the house were causing the problem, I told him the cables were just replaced then
- Dr.FreeTime (@Reid2024) reported
I will apparebtly have to cancel @CoxComm @CoxHelp as they cannot waive less than $30 in fees to keep a $293.xx a month customer. Hey @Verizon! Want my business for phone and internet?
- B-Låv (@bradnboujie_) reported
@CoxComm hi! My wifi is out and I have homework due tonight! I’ve already unplugged my router and plugged it back in. Pls help :-)
- Derek Michael Dillon 🎃 (@illin_dillon) reported
@CoxHelp Maybe tell your techs to use a number that doesn’t appear as “Scam Likely” or maybe try calling twice OR maybe leave a voice mail. Going on RWO WEEKS of our $165 a month internet not working. @coxcomm
- db (@dbwilldo) reported
Hey @CoxHelp - I’m getting a survey about new service I just ordered. I haven’t ordered ANYTHING from you. I need to discuss with an actual person ASAP!
- DoIKnowYou (@h8erism) reported
@CoxComm why the heck does your cable TV buffer like it's the internet? Why do I get better service from Contour on my iPad than I get on my tv?
- CraigLeeKs (@CraigLeeKs1) reported
@CoxHelp SURE I COULD CLOSE MY ACCOUNT BUT I DO LIKE THE INTERNET . I JUST DONT UNDERSTAND WHY COX IS TREATING ME LIKE THIS .IM TRYING TO GET HELP BUT ONCE AGAIN ITS NOT WORKING. I WILL PAY MY BILL AND SHUT UP THANKS ALL THE SAME
- Mason (@PortSDG) reported
@CoxComm more like sucks cox
- Courtney Carr (@peaceloveapple) reported fromLas Vegas, Nevada
@CoxHelp I’m frustrated that I’ve been paying for a service that is more than double the price of the service I am actually receiving.
- Jay Arasate (@JayArasate) reported
@ReneePaquette @CoxHelp I’m in NW Vegas. Had a terrible 3 years with their cable. Had to drop it. Definitely look into other platforms.
- #ThankYouBrodieLee (@withjustasnap) reported
@ReneePaquette @CoxHelp Damn it, Cox. Don’t make Mox get the barbwire bat.
- Debra Tucker (@drdebtech) reported
@CoxHelp ; now been 2 weeks and problem not solved. Have had several online convos, visits, no shows by Cox. Help!!
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